Welcome to Live Support!

Johnson Controls Training Institute now provides you access to LIVE SUPPORT! You now have access to our Support Specialists in real time, 24 x 7.

Our Support Specialists are standing by to:

  • Assist you with access to our training platform and general navigation questions
  • Assistance with password recovery or reset
  • Class enrollment assistance
  • System or device compatibility check
  • Troubleshooting any problem you experience with our platform or online courses
  • ...and much more!

To get started, simply click the Click Here to Chat Now! button. You will be asked to enter or verify your contact information and then be connected with one of our Support Specialists. You can also use one of the Alternative Support options listed in the dropdown menu next to the Click Here to Chat Now! button.

Frequently Asked Questions