Support Category: Course Information Inquiry


Specialist Notes:


We may get questions from users who are able to locate training in the catalog intended for Authorized Contractors, asking if employees can register. 


Kindly inform them that they should not do this, and direct them to ask their manager for assistance finding courses designed for employees.


Standard Response:


Kindly note that employees should not register for training sessions intended for authorized contractors via JCI online enrollment. If needed, please reach out to your manager to ensure enrollment in the correct course.