Login Related
Support Category: Login Inquiry Specialist Notes: Kindly note that the SSO feature is not yet available to users. This SR will be updated once this...
Sun, 17 Nov, 2024 at 10:49 AM
Support Category: Login Inquiry Specialist Notes: If you need to reset the user's password, go to Manage > People > Then Search User'...
Sun, 17 Nov, 2024 at 10:50 AM
Support Category: Account Self-Registration Issues Specialist Notes: If a user reports their organization is not listed please use the SR below ...
Sun, 17 Nov, 2024 at 10:51 AM
Support Category: LMS Navigation Specialist Notes: Standard Response: Thank you for contacting JCI Institute End-User Support! To change your ...
Mon, 15 Sep, 2025 at 2:28 PM
Support Category: LMS Navigation Specialist Notes: Standard Response: You may log out from your account at any time by hovering over your profi...
Mon, 15 Sep, 2025 at 2:28 PM
Support Category: Login Inquiry Specialist Notes: Login issues are unfortunately common at the JCI site. The users may be forwarded to an error page...
Tue, 26 Nov, 2024 at 5:58 AM