Support Category: Payment Inquiry


Specialist Notes:


When a user cancels a VILT or ILT, they will be issued a refund on the card that they used to purchase the course with VILT/ILT


Standard Response:


Thank you for your inquiry.

The refund will be issued to the card that was used at the time of purchase. Once the refund has been processed, please note that it may take a few days to show up based on how your bank posts refunds.