| Support Category: Course Information Inquiry |
| Specialist Notes: |
Please note that JCI’s course catalog does not list a Point of Contact for the trainings. As such, please avoid advising users to refer to a Point of Contact listed in the catalog.
End-User Support is considered as the primary Point of Contact when one is needed. Any questions or concerns that cannot be addressed by End-User Support should be escalated to the administrators for further assistance.
| Standard Response: |