Support Category: ILT | Registration


Specialist Notes:


When a user withdraws from a training, please be aware that they may have trouble making payment for a later session. The system will still recognize them as a student in the original training session they registered for.


They will be able to purchase the later training session after the course they originally registered for has taken place.


Standard Response:


The administrators have informed us that the system is still recognizing you as a student for the training session you originally registered for. You’ll be able to purchase the other training session once the original one has passed.