| Support Category: Non-LMS | Non-LMS Related Inquiry |
| Specialist Notes: |
OpenBlue is a JCI domain that we do not support. We cannot assist their users, no matter the issue.
OpenBlueLogin URL: https://obem.jcitraininginstitute.com/
Kindly inquire what link or referral directed them to End-User Support. Then, use the SR.
IMPORTANT! Please ping the Team Lead or Supervisor on Teams with the information regarding the link or referral the user followed to come to End-User Support. |
| Standard Response: |
I understand that you are asking about OpenBlue. Unfortunately, we do not support this service. We apologize for the confusion.
We recommend that you reach out to your supervisor or your JCI representative for assistance.