Basic Support
Information Only! The Help Button is a great resource when you need to dig deeper into an issue. It is context-sensitive so if you click on the ? Icon...
Tue, 26 Nov, 2024 at 6:03 AM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: If a Johnson Controls Employee contacts us with a question unrelated to the LM...
Tue, 26 Nov, 2024 at 6:03 AM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Standard Response: The JCI Administrators have advised that inquiries n...
Tue, 26 Nov, 2024 at 6:04 AM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Sensormatic is a JCI domain that we do not support. We cannot assist their use...
Wed, 25 Feb, 2026 at 11:51 PM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: OpenBlue is a JCI domain that we do not support. We cannot assist their users,...
Tue, 17 Mar, 2026 at 8:36 PM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Navigator Partners is a JCI domain that we do not support. We cannot assist thei...
Wed, 25 Feb, 2026 at 10:32 PM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Intrusion is a JCI domain that we do not support. We cannot assist their users...
Tue, 17 Mar, 2026 at 8:37 PM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Partner Learning Portal (Fire Detection - EMEA and Asia) is a JCI domain we do...
Wed, 25 Feb, 2026 at 10:51 PM
Support Category: Non-LMS | Non-LMS Related Inquiry Specialist Notes: Triatek Training is a JCI domain that we do not support. We cannot assist thei...
Tue, 17 Mar, 2026 at 8:39 PM
Support Category: Specialist Notes: Partners is a JCI domain that we do not support. We cannot assist their users, no matter the issue. Partners...
Wed, 25 Feb, 2026 at 11:24 PM