| Support Category: Non-LMS | Non-LMS Related Inquiry |
| Specialist Notes: |
Navigator Partners is a JCI domain that we do not support. We cannot assist their users, no matter the issue.
Navigator Partners Login URL: https://jci-academy.com/
Kindly inquire what link or referral directed them to End-User Support. Then, use the SR.
IMPORTANT! Please ping the Team Lead or Supervisor on Teams with the link or referral that directed them to End-User Support. |
| Standard Response: |
Unfortunately, we are unable to advise regarding your Navigator Partners issue. Please email BTS-EMEA-PartnerLearning@jci.com for assistance.