Support Category: VILT Inquiry Specialist Notes: No refunds are given for users who miss training. Standard Response: The Administrators ha...

Support Category: Course Information Inquiry             Specialist Notes: Please note that JCI’s course catalog does not list a Point of Contact for ...

Support Category: VILT | Inquiry Specialist Notes: Standard Response: Yes, you should receive email notifications from the course POC. 

Support Category: VILT | Inquiry Specialist Notes: A user may come in and ask if they’re enrolled in a course. Due to multiple accounts being such a...

Support Category: Certificate Inquiry | Availability Specialist Notes: Standard Response: I apologize for this inconvenience, but the administra...