ILT/VILT

ILT/VILT | Refund Inquiry – Missed Session
Support Category: VILT Inquiry Specialist Notes: No refunds are given for users who miss training. Standard Response: The Administrators ha...
Fri, 28 Feb, 2025 at 8:14 AM
ILT/VILT | Point of Contact
Support Category: Course Information Inquiry             Specialist Notes: Please note that JCI’s course catalog does not list a Point of Contact for ...
Thu, 8 Jan, 2026 at 3:27 AM
VILT | Registration Notifications
Support Category: VILT | Inquiry Specialist Notes: Standard Response: Yes, you should receive email notifications from the course POC. 
Tue, 26 Nov, 2024 at 6:27 AM
VILT | Am I Enrolled in this Class?
Support Category: VILT | Inquiry Specialist Notes: A user may come in and ask if they’re enrolled in a course. Due to multiple accounts being such a...
Tue, 26 Nov, 2024 at 6:42 AM
VILT | Certificate Inquiry
Support Category: Certificate Inquiry | Availability Specialist Notes: Standard Response: I apologize for this inconvenience, but the administra...
Tue, 26 Nov, 2024 at 6:42 AM
Frequently Asked Questions